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Contact Ryobi Tools Customer Service

How to Reach a Person at Ryobi Tools

Verified Contact Information

Toll-Free Number:

  • 1-800-525-2579
Call Now

Customer Service:

  • 1-877-655-5250
    Batteries and Chargers
  • 1-877-634-5704
    Orders
  • 1-877-708-3856

Legal:

dataprivacy@ttigroupna.com
Privacy Inquiries
Send Message

Ryobi Tools Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Ryobi Tools Phone Number
1 (800) 525-2579
Average Hold Time
00:03:34
Average Calls duration
4 minutes
Most Popular Ryobi Tools Email Address
dataprivacy@ttigroupna.com
Ryobi Tools Live Agent Availability
18% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
View full overview

How to Contact Ryobi Tools Customer Service?

Ryobi phone number, 1-800-525-2579, allows users to contact the customer service team directly. The mentioned Ryobi customer service number is available Monday through Friday from 9 AM to 5 PM EST and on Saturdays from 10 AM to 5 PM EST. This customer service number will connect you to a specialized customer support team prepared to offer various services. These support teams encompass addressing inquiries about product functionalities, guiding usage instructions, offering insights into warranty matters, assisting with troubleshooting, and addressing any other issues. Ryobi technical support team is committed to delivering prompt and practical solutions, ensuring a positive and productive interaction for customers.

To access the company`s customer support through live chat, follow these steps for efficient and personalized assistance. First, head to the official website of Ryobi Tools, where you will come across the "Chat With Us" option under the "Support" section on the home page. By clicking on Ryobi customer service chat, you will be directed to the "Start Chat" button. Click on it, and a chat box will appear in the lower-right corner of the page. Here, you will be prompted to provide your name and email address and specify the type of tool you require assistance with.

This tailored information allows the tech support team to understand your needs better and provide you with a possible solution promptly. Engaging in this Ryobi customer service chat enables you to interact directly with the customer support representative in real-time and have your issues resolved.

The official Ryobi customer service email address for support is private. Nevertheless, customers can effectively reach out to the customer care team by logging into their Ryobi Tools account. This platform facilitates direct email communication, enabling users to address technical inquiries, seek assistance, and receive specialized guidance. This personalized interaction ensures that customers receive tailored solutions to Ryobi's technical concerns, enhancing the overall experience with Ryobi Tools products and services.

Alternatively, the support team can be contacted using the company customer detail, 1-800-525-2579. Or, for a more traditional approach, make use of the Ryobi corporate office address to send mail to the customer service at 100 Innovation Way, Anderson, SC 29621. Mention your technical issues in the correspondence, and a Ryobi tech support team member will get back to you as soon as possible.

PissedConsumer Club

Contact Information

Ryobi Tools Website:

Ryobi Tools Help Center:

Corporate Office Address:

TTI Consumer Power Tools, Inc.
1428Pearman Dairy Rd
Anderson, South Carolina 29625
United States

Other Info (opening hours):

Hours (EST):

Monday - Friday: 9:00am - 6:00pm

Saturday: 9:00am - 5:00pm


Mailning Address:

Attention: Legal Department

100 Innovation Way

Anderson, SC 29621

More contact details

How Customers Rate Ryobi Tools Support?

3.9 / 5
Needs improvement

Based on 3.3K calls to Ryobi Tools customer support through PissedConsumer.com and 15 survey responses.

Total Calls
3.3K
Avg Call Duration
04:08
Issues Resolved
8%

Why Customers Call Ryobi Tools?

Top Reasons of Customers Calls

  • Product/ Service 39%
  • Customer Inquiries & Issues 36%
  • Request for Information 10%
  • Return/ Replace 6%
  • Payments and Charges 4%
  • Staff 2%
  • Shipping and Delivery 2%
  • Account <1%
  • Website/ Application <1%
  • Activation/ Cancellation <1%

Product/ Service

39%
  • "Battery"
  • "Ryobi 2gallon sprayer not working"
  • "Quality issues"

Customer Inquiries & Issues

36%
  • "Generator won't start. I used it one time"
  • "Garage door sensors"
  • "Cover on weedwecker string"

Request for Information

10%
  • "how to start ryobi 5" random orbit sander (I am using a fully charged 18vb battery"
  • "About my generator"
  • "Questions about battery for rechargeable flashlights I purchased."

Return/ Replace

6%
  • "I need a replacement grass guard for my ryobi weed whacked"
  • "have a brand new Ryobi pcl515 sawzall and the shoe fell off and it got lost I need a replacement so I need warranty"
  • "Need to replace guide piece"

Payments and Charges

4%
  • "Charger not working"
  • "Charger"
  • "Bratty charger"

Staff

2%
  • "Parts and service"
  • "Talk to a customer service representative"
  • "Talk to a customer service rep"

Shipping and Delivery

2%
  • "Payed for next day delivery on 17/6/26 and is only arriving today 19/6/26. Would like a refund for additional charges for next day delivery"
  • "Missing part"
  • "Order not shipped"

Account

<1%
  • "New bank account"
  • "*** drill motor *** is locked and won't the truck will not come out of the drill"
  • "Keeps telling me my email is invalid"

Website/ Application

<1%
  • "App not working"
  • "I ordered off the wrong website and not the usa website an i was just wondering if id still receive the order"
  • "I can't register on your site , I live in the *** not *** won't let me change"

Activation/ Cancellation

<1%
  • "Unsubscribe from texts"

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