Ryobi Tools Reviews

Can I speak with someone?

Why do I need to write a 100 characters. This is ridiculous.

???!!!$$$$$@@@@@

Better customer serviceI was having issues with my power washer. I called to try and troubleshoot.

All they did was give a telephone number of a place a 100 miles away. I did call them very nice people.

But I am not driving a 100 miles to drop off and have them look so I can drive back up there. That is 400 miles total.

I was able to troubleshoot on my own got it working.

I received a package of the Ryobi batteries and a large fan. I did not receive the free tool. Please help.

I wish you would make a quick connect for the Ryobi tire inflator that you could screw into the tire inflator, with a quick connect on the other end. It would be very helpful.

Please think about making such a product for your tire inflator. Thank you.

i bought a weed ***/edger almost a year ago. I started to have issues with the automatic line feeder constantly feeding line.

I filled out the online form to create a ticket and sent a picture of my weed *** with too much line sticking out. Today they tell me that they don't have a problem with it. they never called or emailed to ask what the issue is.

I'll never buy another product of yours. Horrible customer service!!!

Your answer was to give me another phone number and when I called them their response was that they keep getting calls and they dont know why since they have no knowledge of anything pertaining to Ryobi. They wished the calls would stop. Yet they continue.

I called because my 21 inch dual cut RYOBI lawnmower when you set it at the slowest speed is still too fast. Call to find out a way to adjust the speed lower.

The rep put me on hold and talk to a technician and got back to me needing my serial number and I gave it to her. Then she says OK hold on and I will get back to you as to what he says.

Then I was disconnected from the phone call. This is the fourth time Ive called in regards to that issue.

I bought a battery-operated lawn mower. And it did not come with the battery.

I tried to take it back to the store, and they would not accept it because I do not have the receipt. Now I got to buy a battery separately.

Handle snapped right off after 2nd use. It wasn't under heavy load either.

For the price you pay, now I'm left with a 3 in 1 tool can't use any of it. Bad purchase.

iam suppose to send video of mower and starting it well that didnt work kept getting disconnected, so here i sit with a mower barely used and have to buy a new one, got no where with these people the closet service center doesnt do there servicing anymore so the nearst one almost 100 miles from me. the service center even said well good luck dealing with that company

I bought my mower at the end of last summer and barely used it, babied it, and kept it in my basement. Today it literally just died for no apparent reason. The battery was full, and it just shut off.

The barn nut keeps turning, and you cant get it off. But theyre sending me to a service center.

Thats closest to me to get it fixed. Cause I love my RYOBI.

I'm an older gentleman (78) and still do my yard work. The problem I'm having is removing the batteries from my lawn mower.

Because of my grip, I can't pull the batteries out easily.

Could your company place a strap so it's easy to pull out the batteries? Thank you from an old guy.